To request a congressional inquiry, identify your representative or senators using your zip code on House.gov or Senate.gov, then contact their local office to request assistance with a federal agency. You must complete a Privacy Act Release form authorizing them to review your records. [1, 2, 3, 4, 5]

Steps to Request a Congressional Inquiry

1. Identify Your Representative: Use the House “Find Your Representative” tool to locate your House member based on your address. You may also contact one of your two U.S. Senators.
2. Locate the “Help with a Federal Agency” Page: Go to your representative’s official website. Look for a tab often titled “Services,” “Help with a Federal Agency,” or “Casework”.
3. Submit a Privacy Release Form: The Privacy Act of 1974 requires your written consent for a member of Congress to interact with federal agencies (such as USCIS, SSA, or the VA) on your behalf. Most offices have a digital form on their website, though some may require a printed, signed copy.
4. Prepare Your Documentation: Gather your case details, including:
   • Full legal name, address, and social security number.
   • Agency case numbers (e.g., receipt number, claim number).
   • A brief, concise summary of the issue and your desired outcome.
   • Copies of relevant correspondence with the agency.
5. Submit and Follow Up: Submit the package online, via email, or by fax to the district office. Follow up with a phone call to confirm receipt. [1, 2, 3, 4, 5, 6]

Important Considerations

• Case Scope: Congressional inquiries are typically best for issues with federal agencies, such as delayed applications, lost paperwork, or lack of response.
• One Office Only: Do not contact multiple representatives or senators for the same issue, as this can confuse or slow down the process.
• Limitations: Members of Congress cannot force an agency to decide in your favor, but they can ensure your case is reviewed and speed up communication.
• Direct Contact: While they have offices in Washington D.C., it is often faster to submit your request to their local district office. [1, 2, 3, 4, 5]